Our dedicated team of professional staff are committed to providing patients with the highest standards of care. Throughout our patients’ stay, from pre-admission to discharge, each patient will be treated with the utmost respect and dignity.
Pre-admission is an important part of your hospital care. To ensure we can confirm your admission, financial and other arrangements, we ask that you:
- Fill in the online admission form, or complete the admission form that you would have received from your doctor, as soon as possible and send it back to the hospital.
Please have the following ready when you fill in your admission form:
- Personal/Next of Kin details
- Medicare Card
- Funding details (eg DVA, Private health insurance, Work cover or self funding)
- Benefit details (eg pharmacy benefit card or pension card)
- Item numbers if these were quoted by doctors’ rooms
Information your doctor supplied to you re implantable medical devices (eg prosthetic and disposables) – If applicable.
- If you have any concerns with step 1, please telephone 4051 5454 between 9.00 am - 6.00 pm or send an email to email@example.com
If you have private health cover, please contact your health fund prior to check for any excess or waiting periods. We know that health and billing charges can be difficult to understand and we are happy to assist in any way we can, however we also advise that you seek clarification from your doctor and health fund.
Nursing Pre-admission Information
You may be contacted by telephone prior to your day of admission by our Pre-admission Nurse. If you are contacted:
- Your medical history will be reviewed with you and admission and discharge details discussed.
- Please take this opportunity to discuss any concerns regarding your admission
Your doctor will notify the hospital of the date of your procedure / operation and inform you of your day and time of admission. Your doctor will also explain your procedure or operation and complete the consent form with you.
DAY OF ADMISSION INFORMATION
On the day of admission
Please check in with Reception at the time indicated by your doctor.
Your doctor will inform you of the scheduled time for your surgery and subsequent fasting times.
This means nothing to eat or drink, including water, prior to your operation.
Please bring anything applicable to your admission including:
- doctors admission letter and or consent forms (if you have completed admission forms on-line)
- regular medications
- relevant x-rays and or test results
- for a child - favourite toy, formula, bottle and any special dietary needs
DO NOT (unless your doctor gives you special instructions):
- Eat or drink anything after midnight for morning surgery
- Eat or drink anything after 7am for afternoon surgery – (a light breakfast prior to 7am is acceptable ie. tea and toast)
- Smoke cigarettes or chew gum
- Wear jewellery. A wedding ring and watch are permitted
- Bring valuables ie. mobile phone and large amounts of cash
- Wear make-up or nail polish
Day procedure patients (additional information)
- Please shower on the day of admission and put on clean clothes
- Wear garments that are comforable and easy to remove
- Check with your nurse before informing relatives/frieds regarding the timethat you should be picked up.